We stand behind the quality of our work and our craftsmanship and we will repair the metalwork defect free of charge within 2 years from purchase. Jewelry requires maintenance and we require that you bring your jewelry created by us in for an inspection within 6 months of your purchase. We will inspect and clean your jewelry created by us free of charge. 

Repairs on damages determined to be the cause by intentional or unintentional misuse, abuse, normal wear, accidents of nature, criminal acts will require repair charges.

 

Gems & Diamonds

Please note that we do not warranty the loss of stones. We do not guarantee that a diamond or gemstone will not chip, break, scratch or fracture. To protect your valuable investment we recommend insuring your fine jewelry with your Homeowner's Insurance. 

Intake

We are not responsible for for damage to your loose stones or jewelry being used in a new custom piece. We recommend insuring your items prior to dropping them off with us. 

Items Left

We are not responsible for items left over 120 days. Please confirm your contact information is accurate so we can contact you when your items are ready.

Fine Metals

Metal finishes will change over time (including matte finishes) due to contact with skin, hard or abrasive surfaces, etc. This is a natural process for all jewelry, and we are always happy to offer complimentary refinishing and cleaning at any time.